Terms & Conditions

Contracting Parties

The contracting parties are Adrenaline Check Eco Place (hereinafter referred to as “Resort”) and the guest. If a third party has placed an order on behalf of the guest, then the third party in question together with the guest is liable to the Resort for all the obligations under the contract based on a joint guarantee.

Conclusion of the Contract

The contract is concluded when the Resort has received the guest’s written confirmation and when the Resort had sent a confirmation of the reservation to the guest. This means that the guest has fully accepted the General Terms and Conditions. Attention: the accommodation offer does not mean a room has been booked. The guest shall confirm the received offer by providing the key information and paying a deposit in the amount of 50% of the total reservation, on the basis of which they receives a confirmation of the reservation, which guarantees their stay at the Resort.

Currency

All the listed prices are in Euro (€ / EUR) and are inclusive of VAT.

Reservations

The guest can make a reservation in writing by emailing [email protected]renaline-check.com, by phone +386 41 383 662  or in person at the reception of the Resort. The guest can also make a reservation through a website or a Web portal. In the event of a reservation through a Web portal, the guest agrees to the reservation-related terms and conditions of the Web portal and consequently also to the general terms and conditions of the Resort.

Reservation Cancellation or Change:

If the guest would like to change a reservation of cancel it, they can contact the Resort by emailing [email protected], calling +386 41 383 662, or they can cancel their reservation through the website by using the code that was emailed to their email address when they made the reservation through the website.

General Terms and Conditions of Cancellation

The following cancellation-related terms and conditions apply:

  • Cancellation up to 14 days before arrival: no cancellation fees charged,
  • Cancellation 14 – 5 days before arrival: 50% of the total price charged,
  • Cancellation 5 – 0 days before arrival: 100% of the total price charged;

In the event of early departure, the remaining accommodation days must be paid in full.

No-show

If the guest fails to check in at the resort on the day of scheduled arrival, they will be charged according to the cancellation-related terms and conditions.

Payment

The following payment methods are available: Visa, Mastercard/Eurocard, Maestro, cash, pro forma invoice.

Service

The basic service is accommodation.

The price includes the following

Accommodation, parking facilities, a cot, bed linen, towels, use of all facilities in the resort.

Check-in / Check-out

Check-in: from 14:00 onwards, check-out: before 10:00.

The reserved accommodation is kept for the guest until 22:00 on the day of arrival. In the event of arrival at a later time, the guest shall inform the resort about it in advance – by 22:00 on the day of arrival at the latest. If the guest fails to inform the resort about it in time, the resort is not obliged to keep the reserved room for the guest, and is also entitled to charging the guest with the cost of no-show.

Check-in

For security reasons, guests are required to present a valid identity document (an identity card or a passport) at the time of check-in.

Tourist Tax

The tourist tax is charged to all visitors under the following conditions imposed by the Municipality of Bovec. Adult visitors are charged a tourism tax in the amount of 2 € per person per night.

Children and youths between 7 and 18 years of age pay half the value of the imposed tourist tax, i.e. a tourist tax in the amount of 1 € per person per night.

Pets

No pets are allowed on resort premises, except if you sleep in your own tent.

Smoking

Smoking in the indoor areas is prohibited. Guests are allowed to smoke outside.

Parking Facilities

An outdoor car park is available to guests free of charge. The Resort accepts no liability for vehicle safety, any damage to vehicles or the objects stored in the vehicles.

Damage

The Resort reserves the right, and is authorized to do so by the guest’s signature on the check-in form, to charge for any damage caused to the guest’s room or the Resort during the guest’s stay at the Resort, or for any items that are missing at the time the guest leaves the Resort.

Gift Certificates

Each gift certificate is valid until the expiry date specified on each individual gift certificate. If no expiry date is specified on the gift certificate, the gift certificate is valid for one year from the date of issue. Gift certificates must be presented before using any of the food & beverage services and at the time of check-in at the Resort’s reception desk. Gift certificates cannot be exchanged fro cash.

Early Departure from the Resort

The Resort is not obliged to refund the guest/the customer the cost of an overnight stay in the event of early departure. The Resort management’s approval is required for possible exceptions to this depending on the reason for early departure.

The Applicable Law

The Slovenian legislation applies to the General Terms and Conditions. The contracting parties agree to the exclusive jurisdiction of the Slovenian courts.

Privacy Protection

The Resort shall protect all the acquired guest-related data in accordance with the Personal Data Protection Act. By accepting the offer the guest agrees to the use of the data for the purposes of statistical processing and notification of the Resort’s deals. At the time of check-in, the guests are required to present their respective personal documents.

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